SUPPORT · 支持
支持与联系
Support & Contact
更新日期 · Last updated: 2026-08-12订阅与恢复购买 · Subscriptions
在应用的“我的”页面进入订阅管理。重新安装应用或更换设备后,可以在付费页面 点击“恢复购买”。取消订阅请前往 iPhone 设置 → Apple ID → 订阅。
Manage subscriptions from the app's “My” page. After reinstalling or changing devices, choose “Restore Purchases” on the paywall. To cancel, open iPhone Settings → Apple ID → Subscriptions.
数据删除 · Data deletion
你可以在应用内删除发现记录,并通过系统设置清除本地应用数据。若要删除与 CloudBase 匿名账户关联的额度、安全审计或反馈记录,请从对应设备使用应用内 反馈,服务会将申请关联到当前匿名账户;隐私问题也可以发送邮件咨询。
Delete discoveries in the app or clear local app data in system settings. To request deletion of quota, security-audit, or feedback records associated with a CloudBase anonymous account, use in-app feedback from the corresponding installation so the request can be associated with that account. You may also email us with privacy questions.
反馈建议 · Feedback
识别结果仅供辅助参考。如果发现物种名称或内容错误,请通过应用内反馈提交, 并避免在邮件中发送不必要的个人信息或未经他人同意的照片。
Identification results are assistive only. Report incorrect species names or content through in-app feedback. Avoid emailing unnecessary personal information or photos of others without permission.
联系邮箱 · Contact email
Email: wsh.dreamer@qq.com